Frequently Asked Questions
Sustainable solutions for a cleaner home and a greener planet.
What materials are used in your zero-waste products?
We prioritize organic, biodegradable, and sustainably sourced materials such as GOTS-certified organic cotton, sustainably harvested beeswax, and natural wood to ensure a minimal environmental footprint.
How do I clean and maintain my beeswax wraps?
Simply wash them with cool water and a mild, alcohol-free dish soap. Hang them to dry or pat with a towel. Avoid heat sources like ovens, microwaves, or hot water to preserve the wax coating.
What is your shipping policy for eco-friendly delivery?
We use 100% plastic-free, compostable, or recyclable packaging. Orders are typically processed within 2-3 business days and shipped via carbon-neutral carriers whenever possible.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products safe for use around children and pets?
Absolutely. Our home products are free from synthetic fragrances, BPA, phthalates, and harsh chemicals, making them safe for every member of your household.
Do you offer wholesale opportunities for sustainable retailers?
We do! If you are interested in stocking BEE Zero Waste products in your shop, please fill out our wholesale inquiry form on the 'Contact Us' page for pricing and minimum order details.